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FAQ: T1 Luggage Trailer
Will trailer and luggage slip off from the hanging buckles?
In this design, we stress on the easy conversion between trailer and luggage and pull-luggage case. Due to the weight of the trailer and luggage, it is very unlikely to slip off, and the safety buckle is designed to prevent slipping. Therefore, please ensure they safety strap is fitted properly.
Is the joining hook set tough enough? Would it be broken?
Joining Hook Set is made of tough stainless steel and under transient high torque, it may be deformed but not broken or causing damage to other components. When it is deformed, it can be fixed with pliers to rectify. You can buy a spare also.
Is there any after service offered in service, maintenance and replacement of parts and consumables?
We have our authorized dealer to provide service, maintenance and replacing of buckle ring, safety buckles, tire and tube.
Are service and maintenance required?
Other than check for any loose screw, regular lubricating of the handle joints, no extra maintenance is required. Just keep it clean.
How much can it carry?
DO NOT over 30kg (or 60 liters in volume).
COULD I PUT A FOLDING BIKE INSIDE THE T1?
Some of the 14″ folding bikes might fit in, but it is not our design purpose. T1 is designed for moving smoothly by bus, train or subway in the city with your bike. We recommended to put the bike inside a bike bag, and then place it on the top of T1.
How to avoid falling off?
The position of T1 wheel is adjustable which is easy to adjust the center of gravity for a balance of bike and T1.
CAN IT BE USED AS SUITCASE?
Yes, it is designed for two usages, such as a bike trailer or suitcase in your trip. 8” inflatable tyre is rigid, stable and suitable for all type of road conditions.
FAQ: T2 Single-Wheel Trailer
Why T2 has only one wheel?
T2 has better controllability than T1 in a country-crossed journey.
Does it need maintenance?
Check the screws and lubricate the POM headset regularly.
IF PARTS ARE WORN AND TORN, WHERE TO BUY THEM?
You could buy the parts and accessories at the authorized retailers or dealers.
How much can it carry?
DO NOT over 30kg (or 75 liters in volume).
CAN T2 CARRY LIFE BEING?
No, luggage only. DO NOT try to carry humans or animals.
What should I do if I lose the plastic hook ring?
You can use a rubber band as replacement to prevent the trailer from detaching from the retractable axle.
FAQ: Cleats System
Innovative mounting system
WILL IT BE LOOSE FROM THE BIKE FRAME?
If you ride on a bumpy road, there is a chance that cage jumps out from the frame, like the other bottles.
CAN I USE THE MOUNTING CLEATS SYSTEM WITH MONKII OR GORILLA SERIES?
Yes, you can use the cleats platform with both.
WHY DO I NEED A VELCRO STRAP WITH MONKII AND GORILLA SERIES?
With this strap, you could carry anything you want in different sizes or shapes.